Able to accurately register and schedule patients, print documents to include the provider's daily schedule; accesses and makes changes to the patient's quickview screen; properly utilizes the patient privacy link, workflow dashboard, and card scanner.

Ensures that sufficient inventories of medical and office supplies are stocked and maintained in the office and exam rooms. Able to process the ordering of clinical supplies in accordance with practice standards.

Demonstrates an understanding of Quality Assurance/Quality Control standards; completes lab requests, referral and health forms and maintains logs as mandated by state and federal regulatory guidelines, policies and procedures of AAHCE. Administers injections, EKG's, spirometry, perform phlebotomy, and renders therapeutic treatments (practice specific) as instructed by the physician.

Understands how to determine patient eligibility using programs such as Medicaid EVS; can consistently identify when a patient is in need of a referral and/or preauthorization; knows how to search for or add insurances in the practice management system; demonstrates the ability to properly edit a claim.

Answers and screens office calls, greets patients in a professional and timely manner; projects proper telephone etiquette; understands when it is acceptable to release patient's protected health information.

Accurate, complete, and timely data input within the bounds of record access and in compliance with the processes and procedures governing the electronic health record. Accessing patient record information only as it directly pertains to the performance of work duties.

Able to obtain patient vital signs and properly document them in the patient's medical record. Interviews, triages and prepares patients to facilitate smooth flow, assists providers in medical examinations, and provides other general assistance to the provider and staff as necessary.

Performs other projects and duties as assigned.

If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.

American Heart Association Healthcare Provider BLS.

Documentation of certification from an accredited medical assistant training program preferred.

One year of experience in a medical office setting. Experience operating multi-line phone systems, fax machines, photocopiers, PCs, credit card machines, glucometers, EKG machines and other medical equipment as required by the medical practice.


Associated topics:
dental assistant, medical assistant, morgue, non surgical, office, orthopedic, receptionist, service representative

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